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FREE ONE BUSINESS DAY DOMESTIC SHIPPING. FREE RETURNS.        

Returns & Exchanges

Size off or style not quite what you thought? We'll refund/exchange unworn shoes forever. Exchanges will ship right away.

Shoes got a little story to 'em? All good. We'll refund 50% of original retail price, no matter how long it's been, for use towards another Ross & Snow product. You'll get your dough in the form of a gift card, redeemable at our site during checkout.

Returning a gift? Contact our mother goose at help@ross-snow.com or 1-844-SHOEDOG (746-3364)

Free domestic shipping both ways in the contiguous United States. HI, AK and international orders will have shipping costs added at checkout and must pay for returns and exchanges.

Start the process.